We’re excited to announce the first version of our Knowledge Base. There you can find answers to common questions about how LEGO CUUSOO works and about creating your projects. With this, we are moving our support from Get Satisfaction (the Feedback tab on the right hand side) to UserVoice, and will be retiring our Get Satisfaction account. We appreciate all of the suggestions and recommendations you’ve given us there, and we’ll refer to them when working on our future roadmap and improvements.
Our goal is to address some of your most common questions about the LEGO CUUSOO process, the site, and the community. There are some questions we won’t answer, though, especially specifics about how decisions are made in the LEGO Review beyond what we have explained on the blog to date.
Special thanks goes to community members GlenBricker, lizardman, mopeydecker, and TheNerd, who who helped us pick the most important questions to include from the beginning, and also volunteered their time editing and proofing the articles!
What you see today is the first version, and we’ll be improving the articles over time and adding more as we see fit. Enjoy!