Today we have posted an update to the LEGO CUUSOO Project Guidelines and House Rules. This document outlines how LEGO CUUSOO works and communicates what we expect in terms of project content, basic quality, and what kind of behavior we welcome on the site. All new submissions to LEGO CUUSOO are reviewed to ensure they follow these Guidelines, and we moderate user behavior based on the House Rules.
In the last couple months, we’ve posted more specifically about our brand standards and what content we allow. Today we have integrated those standards into the Project Guidelines and House Rules, and have added two new sections to the page; Acceptable Project Content and Basic Project Quality Standards. The original Guidelines content (rights, royalties, plagiarism, etc.) hasn’t changed, and you can find it under the first section, “How This Works.”
Acceptable Project Content
The Acceptable Project Content section incorporates the framework from the Brand Standards blog post several weeks ago. This section is a guide to help you understand what types of projects we will accept. It’s a framework for our decision-making. Our team will apply the standard, but we won’t explain each decision in detail.
The section adds also a couple more rules about project types. For instance, projects should be product concepts (LEGO CUUSOO isn’t a gallery), drawings and photos are OK (as long as you position the project as a LEGO product), and we don’t accept ideas that propose new MMORPG games–projects of that nature are outside of the scope of LEGO CUUSOO.
Basic Project Quality Standards
The Basic Project Quality Standards section outlines a few things you should pay attention to when creating your project:
- Make sure your photos are clear and well lit (not dark, blurry, or pixilated)
- Any altered images should be clear and easy to read; we don’t allow jagged edges, poor cropping or compositing, hard to read text, or scaling distortions
- Titles and descriptions should be clearly understood (really, who likes to read TONS OF CAPS AND EXCLAMATION POINTS!!!!!!! anyway?)
- Finally, we’ve seen people submit projects where the image doesn’t match the discription at all, and won’t accept those
You can read the full changes on the LEGO CUUSOO Project Guidelines and House Rules page. For those interested, we’ve also done a refresh on the email messages you receive when we accept, reject, or delete a project, so the reasons become much more clear.
Cleaning Up Existing Projects
Some projects posted before we implemented our pre-approval process on March 29 might not follow the Acceptable Project Content framework. We are reviewing and removing these projects in descending order by number of supporters, but with over 3,000 published projects this will take some time. If you find a project that you don’t think fits our standards, you can tell us by using the “Report This Project” link on the right-hand column of the project page. We will then receive your report and make a decision.
Pre-Approval is Good, but not Perfect
We’ve been pre-approving new project submissions now since the end of March. This allows us to filter content we deem inappropriate for the LEGO brand, with one caveat; some things are not obvious on the surface and the filter won’t be perfect. There are especially so many IP-related projects that though we try, we can’t give every IP a thorough review. Projects that are obviously over the line will be caught, but expect that we’ll make mistakes from time to time and let something through we’ll remove later.
How do I know what’s OK?
We’ve provided the Guidelines and House Rules as a framework to communicate our standards. We know it can’t cover every possible situation, so we offer this simple advice; remember that are many LEGO product ideas that both appeal to older fans and do not present an issue for our younger fans. When creating your projects, our advice is to stick to what’s safe. While not every model or IP makes for an appropriate LEGO product, you can still share your creation with the world on sites like Flickr and ReBrick.
LEGO CUUSOO is a learning process for us. Opening ourselves to your product suggestions has tremendous opportunity. In fact, allowing people to publicly suggest new products and build audiences that want them in the open is brand new territory not just for us, but quite cutting edge as a practice overall. Doing this also opens us to risk of criticism for our decisions. That’s great, because it means people care about what we’re doing. So, we’ll stay focused on the good that has happened with LEGO CUUSOO so far, and the great things to come as we grow.
As always, best wishes with your LEGO CUUSOO projects!